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Wigan Wallgate Station Information
WIGAN, WN1 1BB
TEL:0845 00 00 125
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Station Information
| Crs Code | WGW |
| Longitude | -2.633181536 |
| Latitude | 53.544835341 |
| Station Operator | NT |
| Open - Note | The station is open during the advertised train service |
| Open - Opening Hours | Monday - Saturday : 06:00 - 22:00 Sunday : 24 hours Monday - Friday : 24 hours Saturday : 24 hours |
| Staffing Level | Full Time |
| Staffing - Opening Hours | Monday - Saturday : 05:30 - 00:15 Sunday : 08:00 - 21:00 Monday - Friday : 06:00 - 22:00 Saturday : 06:00 - 22:00 |
| Closed Circuit Television | Yes |
| Staffed Information Point | No |
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Wigan Wallgate station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note | Please contact Customer Relations |
| Lost Property - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Lost Property - Postal Address | Leeds, LS1 2BU |
| Tele Sales | No |
| Train Tracker Number | 0871 200 4915 |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | No |
| Seated Area | Yes |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | Yes |
| Tourist Information Office | No |
| Trolleys | Yes |
| Waiting Room | No |
| Waiting Room - Note | yes and canopy/bkg hall |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | Find WiFi Hotspots around Wigan Wallgate station |
| Women Only Waiting | No |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Wigan Wallgate station. |
| Prepurchase Collection | Yes |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Location | Booking hall |
| Ticket Machine - Self Service | No |
| Ticket Office - Opening Hours | Monday - Saturday : 06:00 - 22:00 Sunday : 08:00 - 21:00 |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Accessible Car Park Equipment | No |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
|
| Customer Help Points | No |
| Disabled Parking | No |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 08456 008 008 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note | No designated area is provided. The station front may be used for set down purposes. |
| Induction Loop | No |
| National Key Toilets | Yes |
| Ramp For Train Access | Yes |
| Staff Help Available - Concurrent Assisted Wheelchair Passengers | 1 |
| Staff Help Available - Note | Notices around station advising staff will assist with ramps if step is too high on to train |
| Staff Help Available - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 08:00 - 21:00 Monday - Friday : 06:00 - 22:00 Saturday : 06:00 - 22:00 |
| Step Free Access - Coverage | Whole Station |
| Step Free Access - Note | Services Towards Kirkby, Southport, Bolton and Manchester :Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Lifts open for all services. |
| Sublocation - Bay platform - Bicycle Access | Yes |
| Sublocation - Bay platform - Fixed Ramp Coverage | No |
| Sublocation - Bay platform - Id | 5206 |
| Sublocation - Bay platform - Level Access Coverage | No |
| Sublocation - Bay platform - Name | Bay platform |
| Sublocation - Bay platform - Note | Trains to Southport-Kirkby |
| Sublocation - Bay platform - Number Of Lifts | 1 |
| Sublocation - Bay platform - Stepping Distance To Platform | No |
| Sublocation - Bay platform - Sublocation Code | PBY |
| Sublocation - Bay platform - Wheelchair Access | Yes |
| Sublocation - Booking office - Bicycle Access | No |
| Sublocation - Booking office - Fixed Ramp Coverage | No |
| Sublocation - Booking office - Id | 5203 |
| Sublocation - Booking office - Level Access Coverage | No |
| Sublocation - Booking office - Name | Booking office |
| Sublocation - Booking office - Stepping Distance To Platform | No |
| Sublocation - Booking office - Sublocation Code | TOF |
| Sublocation - Booking office - Wheelchair Access | Yes |
| Sublocation - West bound platform - Bicycle Access | Yes |
| Sublocation - West bound platform - Fixed Ramp Coverage | No |
| Sublocation - West bound platform - Id | 5204 |
| Sublocation - West bound platform - Level Access Coverage | No |
| Sublocation - West bound platform - Name | West bound platform |
| Sublocation - West bound platform - Number Of Lifts | 1 |
| Sublocation - West bound platform - Stepping Distance To Platform | No |
| Sublocation - West bound platform - Sublocation Code | PWT |
| Sublocation - West bound platform - Wheelchair Access | Yes |
| Wheelchairs Available | Yes |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | Adjacent to Wigan North Western rail station for buses to St Helen?s, Southport, Ormskirk and Warrington. Maximum distance 200 yards/183m. Busline 0871 200 2233 |
| Car Hire | No |
| Car Park -1 | No |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | Yes |
| Cycle Storage - Cctv | No |
| Cycle Storage - Location | Contact GMPTE for locker hire |
| Cycle Storage - Note | 10 lockers and 8 hoops.
|
| Cycle Storage - Sheltered | Partial |
| Cycle Storage - Spaces | 18 |
| Metro Services | Yes |
| Metro Services - Note | GMPTE 0161 228 7811 |
| Minimum Connection Time | 5 |
| Port | No |
| Rail Replacement Services - Note | Pick up/Drop off outside the station |
| Taxi Rank | No |
| Taxi Rank - Note | www.traintaxi..co.uk |