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Whitby Station Information
North Yorkshire, YO21 1YN
TEL:0845 00 00 125
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Station Information
| Crs Code | WTB |
| Longitude | -0.6153963537 |
| Latitude | 54.484619421 |
| Station Operator | NT |
| Open - Note | station always accessible to the public. |
| Open - Opening Hours | Monday - Sunday : 24 hours Monday - Friday : 24 hours Saturday : 24 hours Sunday : 24 hours |
| Staffing Level | Part Time |
| Staffing - Note | this station is staffed on a part time basis |
| Staffing - Opening Hours | Monday - Saturday : 08:30 - 16:00 Sunday : Closed Monday - Friday : 08:30 - 16:00 Saturday : 08:30 - 16:00 |
| Closed Circuit Television | No |
| Staffed Information Point | No |
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Whitby station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note | Please contact Customer Relations |
| Lost Property - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Lost Property - Postal Address | Leeds, LS1 2BU |
| Tele Sales | No |
| Train Tracker Number | 0871 200 4915 |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | No |
| Seated Area | No |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | Yes |
| Tourist Information Office | Yes |
| Trolleys | No |
| Waiting Room | No |
| Waiting Room - Note | None |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | Find WiFi Hotspots around Whitby station |
| Women Only Waiting | No |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Whitby station. |
| Prepurchase Collection | No |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Self Service | No |
| Ticket Office - Note | closes for lunch 13:00-13:30 |
| Ticket Office - Opening Hours | Monday - Saturday : 08:30 - 13:00 Sunday : Closed |
| Travelcard - Note | only available to residents in selected post code areas in North Yorkshire and Teeside |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | staff will come out of the office to assist |
| Accessible Car Park Equipment | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | no ticket machine available |
| Customer Help Points | Yes |
| Customer Help Points - Note | BT Telephone at the side of the main exit has helpline. |
| Disabled Parking | Yes |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 08456 008 008 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | No |
| Induction Loop | No |
| National Key Toilets | No |
| Ramp For Train Access | No |
| Staff Help Available - Concurrent Assisted Wheelchair Passengers | 1 |
| Staff Help Available - Opening Hours | Monday - Friday : Closed Saturday : Closed Sunday : Closed |
| Step Free Access - Coverage | Whole Station |
| Step Free Access - Note | No assistance given - Whitby is a privately owned station which does not provide assistance. However both platforms are step free therefore disabled and wheelchair bound customers can get access. |
| Sublocation -car park - Bicycle Access | Yes |
| Sublocation -car park - Fixed Ramp Coverage | No |
| Sublocation -car park - Id | 4586 |
| Sublocation -car park - Level Access Coverage | No |
| Sublocation -car park - Name | car park |
| Sublocation -car park - Stepping Distance To Platform | No |
| Sublocation -car park - Sublocation Code | CPA |
| Sublocation -car park - Wheelchair Access | Yes |
| Sublocation -platform 1 - Bicycle Access | Yes |
| Sublocation -platform 1 - Fixed Ramp Coverage | No |
| Sublocation -platform 1 - Id | 4587 |
| Sublocation -platform 1 - Level Access Coverage | No |
| Sublocation -platform 1 - Name | platform 1 |
| Sublocation -platform 1 - Stepping Distance To Platform | No |
| Sublocation -platform 1 - Sublocation Code | PL1 |
| Sublocation -platform 1 - Wheelchair Access | Yes |
| Sublocation -platform 2 - Bicycle Access | Yes |
| Sublocation -platform 2 - Fixed Ramp Coverage | No |
| Sublocation -platform 2 - Id | 4588 |
| Sublocation -platform 2 - Level Access Coverage | No |
| Sublocation -platform 2 - Name | platform 2 |
| Sublocation -platform 2 - Stepping Distance To Platform | No |
| Sublocation -platform 2 - Sublocation Code | PL2 |
| Sublocation -platform 2 - Wheelchair Access | Yes |
| Wheelchairs Available | No |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | Busline 0871 200 2233 |
| Car Hire | No |
| Car Park -1 | No |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | No |
| Cycle Storage - Cctv | No |
| Cycle Storage - Sheltered | Unknown |
| Metro Services | No |
| Minimum Connection Time | 5 |
| Port | No |
| Taxi Rank | No |