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Prudhoe Station Information
Northumberland, NE42 6NR
TEL:0845 00 00 125
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Station Information
| Crs Code | PRU |
| Longitude | -1.8648599016 |
| Latitude | 54.9661415367 |
| Station Operator | NT |
| Open - Note | station always accessible to the public |
| Open - Opening Hours | Monday - Sunday : 24 hours Monday - Friday : 24 hours Saturday : 24 hours Sunday : 24 hours |
| Staffing Level | Unstaffed |
| Staffing - Note | this is an unstaffed station |
| Staffing - Opening Hours | Monday - Sunday : Closed Monday - Friday : Closed Saturday : Closed Sunday : Closed |
| Closed Circuit Television | Yes |
| Staffed Information Point | No |
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Prudhoe station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note | Please contact Customer Relations |
| Lost Property - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Lost Property - Postal Address | Leeds, LS1 2BU |
| Tele Sales | No |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | No |
| Seated Area | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones - Exists | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| Waiting Room | No |
| Waiting Room - Note | There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | Find WiFi Hotspots around Prudhoe station |
| Women Only Waiting | No |
Ticket Buying and Collection
| Penalty - Note | Penalty Fares do not apply when travelling from Prudhoe station. |
| Prepurchase Collection | No |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Self Service | No |
| Ticket Office | No |
| Ticket Office - Open - Note | unstaffed |
| Ticket Office - Opening Hours | Monday - Sunday : Closed Monday - Friday : Closed Saturday : Closed Sunday : Closed |
| Travelcard - Note | None |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | Unmanned Station |
| Accessible Car Park Equipment | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | no ticket machine available |
| Customer Help Points | No |
| Customer Help Points - Note | None |
| Disabled Parking | No |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 08456 008 008 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note | Step free access from car park to station entrance |
| Induction Loop | No |
| National Key Toilets | No |
| Ramp For Train Access | No |
| Ramp For Train Access - Note | All Northern trains carry a ramp for wheelchair access. |
| Staff Help Available | No |
| Staff Help Available - Opening Hours | Monday - Friday : Closed Saturday : Closed Sunday : Closed |
| Step Free Access - Coverage | Whole Station |
| Step Free Access - Note | Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the both platforms is via level crossing. Step free access form car park to station entrance |
| Sublocation -platform 1 - Bicycle Access | Yes |
| Sublocation -platform 1 - Fixed Ramp Coverage | No |
| Sublocation -platform 1 - Id | 4415 |
| Sublocation -platform 1 - Level Access Coverage | No |
| Sublocation -platform 1 - Name | platform 1 |
| Sublocation -platform 1 - Note | Eastbound - Trains to Newcastle |
| Sublocation -platform 1 - Stepping Distance To Platform | No |
| Sublocation -platform 1 - Sublocation Code | PL1 |
| Sublocation -platform 1 - Wheelchair Access | Yes |
| Sublocation -platform 2 - Bicycle Access | Yes |
| Sublocation -platform 2 - Fixed Ramp Coverage | No |
| Sublocation -platform 2 - Id | 4416 |
| Sublocation -platform 2 - Level Access Coverage | No |
| Sublocation -platform 2 - Name | platform 2 |
| Sublocation -platform 2 - Note | Westbound - Trains to Carlisle |
| Sublocation -platform 2 - Stepping Distance To Platform | No |
| Sublocation -platform 2 - Sublocation Code | PL2 |
| Sublocation -platform 2 - Wheelchair Access | Yes |
| Wheelchairs Available | No |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | There is a bus stop close to the station. Busline 0871 200 2233 |
| Car Hire | No |
| Cycle Hire | No |
| Cycle Storage | No |
| Cycle Storage - Cctv | No |
| Cycle Storage - Sheltered | Unknown |
| Metro Services | No |
| Minimum Connection Time | 5 |
| Port | No |
| Taxi Rank | No |