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Manchester Victoria Station Information
Greater Manchester, M3 1PB
TEL:0845 00 00 125
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Station Information
| Crs Code | MCV |
| Longitude | -2.2425997882 |
| Latitude | 53.4874795582 |
| Station Operator | NT |
| Open - Note | The station is open during the advertised train service |
| Open - Opening Hours | Monday - Sunday : 06:30 - 22:00 |
| Staffing Level | Full Time |
| Staffing - Opening Hours | Monday - Sunday : 24 hours |
| Closed Circuit Television | Yes |
| Staffed Information Point | No |
| Station Alerts - Alert Text |
|
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Manchester Victoria station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Left Luggage - Note |
|
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note |
|
| Lost Property - Opening Hours | Monday - Friday : 09:00 - 17:00 Weekend : 11:00 - 15:00 |
| Lost Property - Postal Address | M3 1PB, LS1 2BU |
| Tele Sales | No |
| Train Tracker Number | 0871 200 4915 |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | Yes |
| Seated Area | Yes |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | Yes |
| Tourist Information Office | No |
| Trolleys | Yes |
| Waiting Room | No |
| Waiting Room - Note | yes |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | |
| Women Only Waiting | Yes |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Manchester Victoria station. |
| Prepurchase Collection | No |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Location | On the station concourse |
| Ticket Machine - Self Service | No |
| Ticket Office - Opening Hours | Monday - Saturday : 06:30 - 22:00 Sunday : 08:00 - 22:15 |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Accessible Car Park Equipment | No |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons. |
| Customer Help Points | No |
| Disabled Parking | No |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 0808 156 1606 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note | No designated area is provided. The station front may be used for set down purposes. |
| Induction Loop | No |
| National Key Toilets | Yes |
| National Key Toilets - Note | spare key in Duty Manager's office |
| Ramp For Train Access | Yes |
| Staff Help Available - Concurrent Assisted Wheelchair Passengers | 1 |
| Staff Help Available - Opening Hours | Monday - Friday : 24 hours Saturday : 24 hours Sunday : 24 hours |
| Step Free Access - Coverage | Whole Station |
| Step Free Access - Note | Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. Lifts open for all services. |
| Sublocation - Booking office - Bicycle Access | Yes |
| Sublocation - Booking office - Fixed Ramp Coverage | No |
| Sublocation - Booking office - Id | 4979 |
| Sublocation - Booking office - Level Access Coverage | No |
| Sublocation - Booking office - Name | Booking office |
| Sublocation - Booking office - Stepping Distance To Platform | No |
| Sublocation - Booking office - Sublocation Code | TOF |
| Sublocation - Booking office - Wheelchair Access | Yes |
| Sublocation -platform 2 - Bicycle Access | Yes |
| Sublocation -platform 2 - Fixed Ramp Coverage | No |
| Sublocation -platform 2 - Id | 4981 |
| Sublocation -platform 2 - Level Access Coverage | No |
| Sublocation -platform 2 - Name | platform 2 |
| Sublocation -platform 2 - Stepping Distance To Platform | No |
| Sublocation -platform 2 - Sublocation Code | PL2 |
| Sublocation -platform 2 - Wheelchair Access | Yes |
| Sublocation -platform 3 - Bicycle Access | Yes |
| Sublocation -platform 3 - Fixed Ramp Coverage | No |
| Sublocation -platform 3 - Id | 4982 |
| Sublocation -platform 3 - Level Access Coverage | No |
| Sublocation -platform 3 - Name | platform 3 |
| Sublocation -platform 3 - Stepping Distance To Platform | No |
| Sublocation -platform 3 - Sublocation Code | PL3 |
| Sublocation -platform 3 - Wheelchair Access | Yes |
| Sublocation -platform 4 - Bicycle Access | Yes |
| Sublocation -platform 4 - Fixed Ramp Coverage | No |
| Sublocation -platform 4 - Id | 4983 |
| Sublocation -platform 4 - Level Access Coverage | No |
| Sublocation -platform 4 - Name | platform 4 |
| Sublocation -platform 4 - Number Of Lifts | 2 |
| Sublocation -platform 4 - Stepping Distance To Platform | No |
| Sublocation -platform 4 - Sublocation Code | PL4 |
| Sublocation -platform 4 - Wheelchair Access | Yes |
| Sublocation -platform 5 - Bicycle Access | Yes |
| Sublocation -platform 5 - Fixed Ramp Coverage | No |
| Sublocation -platform 5 - Id | 4984 |
| Sublocation -platform 5 - Level Access Coverage | No |
| Sublocation -platform 5 - Name | platform 5 |
| Sublocation -platform 5 - Number Of Lifts | 2 |
| Sublocation -platform 5 - Stepping Distance To Platform | No |
| Sublocation -platform 5 - Sublocation Code | PL5 |
| Sublocation -platform 5 - Wheelchair Access | Yes |
| Sublocation -platform 6 - Bicycle Access | Yes |
| Sublocation -platform 6 - Fixed Ramp Coverage | No |
| Sublocation -platform 6 - Id | 4985 |
| Sublocation -platform 6 - Level Access Coverage | No |
| Sublocation -platform 6 - Name | platform 6 |
| Sublocation -platform 6 - Number Of Lifts | 2 |
| Sublocation -platform 6 - Stepping Distance To Platform | No |
| Sublocation -platform 6 - Sublocation Code | PL6 |
| Sublocation -platform 6 - Wheelchair Access | Yes |
| Wheelchairs Available | Yes |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | ‘First’ and ‘Stagecoach’ operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free ‘Metroshuttle’ bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit: |
| Car Hire | No |
| Car Park -1 | No |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | Yes |
| Cycle Storage - Cctv | No |
| Cycle Storage - Location | on platform and approach |
| Cycle Storage - Note | 38 cycle stands on platform and approach |
| Cycle Storage - Sheltered | Unknown |
| Cycle Storage - Spaces | 38 |
| Metro Services | Yes |
| Metro Services - Note | The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles. For details: www.metrolink.co.uk |
| Minimum Connection Time | 5 |
| Port | No |
| Rail Replacement Services - Note | Replacement transport will pick up/drop off at the bus stop on the station front. |
| Taxi Rank | Yes |
| Taxi Rank - Note | www.traintaxi..co.uk |