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Bolton Station Information
Lancashire, BL2 1BE
TEL:0845 00 00 125
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Station Information
| Crs Code | BON |
| Longitude | -2.4258297096 |
| Latitude | 53.5741574857 |
| Station Operator | NT |
| Open - Note | The station is open during the advertised train service |
| Open - Opening Hours | Sunday : 24 hours Monday - Friday : 24 hours Saturday : 24 hours |
| Staffing Level | Full Time |
| Staffing - Opening Hours | Monday - Sunday : 24 hours Monday - Friday : 24 hours Saturday : 24 hours Sunday : 24 hours |
| Closed Circuit Television | Yes |
| Staffed Information Point | No |
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Bolton station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note | Please contact Customer Relations |
| Lost Property - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Lost Property - Postal Address | Leeds, LS1 2BU |
| Tele Sales | No |
| Train Tracker Number | 0871 200 4915 |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | No |
| Seated Area | Yes |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | Yes |
| Tourist Information Office | No |
| Tourist Information Office - Note | East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk |
| Trolleys | Yes |
| Waiting Room | Yes |
| Waiting Room - Note | yes and canopy |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | Find WiFi Hotspots around Bolton station |
| Women Only Waiting | No |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Bolton station. |
| Prepurchase Collection | No |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Location |
|
| Ticket Machine - Self Service | No |
| Ticket Office - Opening Hours | Monday - Friday : 06:00 - 21:00 Saturday : 06:00 - 21:00 Sunday : 08:15 - 19:30 |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Accessible Car Park Equipment | No |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | Quickfare accepts notes and coins. Some wheelchair users may not reach note/coin slots or some buttons. |
| Customer Help Points | No |
| Disabled Parking | No |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 08456 008 008 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note | No designated area is provided. Street set down only available. |
| Induction Loop | No |
| National Key Toilets | Yes |
| National Key Toilets - Note | Spare key with station supervisor and at News Stand. |
| Ramp For Train Access | Yes |
| Staff Help Available - Concurrent Assisted Wheelchair Passengers | 1 |
| Staff Help Available - Note | staff can only assist passengers with mobility problems if they are using certain platforms. Please contact Customer Relations for further information |
| Staff Help Available - Opening Hours | Monday : 24 hours Tuesday : 24 hours Thursday : Friday : Saturday : Sunday : Monday - Friday : |
| Step Free Access - Coverage | Partial Station |
| Step Free Access - Note | Level access through the ticket barriers to an overpass, and via large lift opposite the top of the steps, or down steps onto the platform. Lifts open for all services. |
| Sublocation - Booking office - Bicycle Access | No |
| Sublocation - Booking office - Fixed Ramp Coverage | No |
| Sublocation - Booking office - Id | 4681 |
| Sublocation - Booking office - Level Access Coverage | No |
| Sublocation - Booking office - Name | Booking office |
| Sublocation - Booking office - Stepping Distance To Platform | No |
| Sublocation - Booking office - Sublocation Code | TOF |
| Sublocation - Booking office - Wheelchair Access | Yes |
| Sublocation - Platform 2 - Bicycle Access | Yes |
| Sublocation - Platform 2 - Fixed Ramp Coverage | No |
| Sublocation - Platform 2 - Id | 4683 |
| Sublocation - Platform 2 - Level Access Coverage | No |
| Sublocation - Platform 2 - Name | Platform 2 |
| Sublocation - Platform 2 - Note | Trains to Manchester |
| Sublocation - Platform 2 - Number Of Steps | 24 |
| Sublocation - Platform 2 - Stepping Distance To Platform | No |
| Sublocation - Platform 2 - Sublocation Code | PL2 |
| Sublocation - Platform 2 - Wheelchair Access | No |
| Sublocation - Platform 3 - Bicycle Access | Yes |
| Sublocation - Platform 3 - Fixed Ramp Coverage | No |
| Sublocation - Platform 3 - Id | 4684 |
| Sublocation - Platform 3 - Level Access Coverage | No |
| Sublocation - Platform 3 - Name | Platform 3 |
| Sublocation - Platform 3 - Note | Trains for Manchester |
| Sublocation - Platform 3 - Number Of Lifts | 1 |
| Sublocation - Platform 3 - Number Of Steps | 24 |
| Sublocation - Platform 3 - Stepping Distance To Platform | No |
| Sublocation - Platform 3 - Sublocation Code | PL3 |
| Sublocation - Platform 3 - Wheelchair Access | Yes |
| Sublocation - Platform 4 - Bicycle Access | Yes |
| Sublocation - Platform 4 - Fixed Ramp Coverage | No |
| Sublocation - Platform 4 - Id | 4685 |
| Sublocation - Platform 4 - Level Access Coverage | No |
| Sublocation - Platform 4 - Name | Platform 4 |
| Sublocation - Platform 4 - Note | Trains for Blackpool-Wigan-Scotland |
| Sublocation - Platform 4 - Number Of Steps | 28 |
| Sublocation - Platform 4 - Stepping Distance To Platform | No |
| Sublocation - Platform 4 - Sublocation Code | PL4 |
| Sublocation - Platform 4 - Wheelchair Access | No |
| Wheelchairs Available | Yes |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | The bus station for buses to Hall i'th' Wood, Bromley Cross, Wigan or Horwich is adjacent to the train station. It is part of a transport interchange. Bus line 0871 200 2233 |
| Car Hire | No |
| Car Park -1 | No |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | Yes |
| Cycle Storage - Cctv | No |
| Cycle Storage - Location | platforms 3 & 4 |
| Cycle Storage - Note | 9 hoops and 15 lockers situated on platform |
| Cycle Storage - Sheltered | Yes |
| Metro Services | Yes |
| Metro Services - Note | GMPTE 0161 228 7811 |
| Minimum Connection Time | 5 |
| Port | No |
| Rail Replacement Services - Note | Replacement transport will stand F of the interchange bus station adjacent to the railway station. If the engineering is a one day block the replacement transport will pick up at the car park end of platform 4. |
| Taxi Rank | Yes |