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Accrington Station Information
Lancashire a, BB5 1QQ
TEL:0845 00 00 125
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Station Information
| Crs Code | ACR |
| Longitude | -2.370007007 |
| Latitude | 53.7532047183 |
| Station Operator | NT |
| Open - Note | The station is open during the advertised train service |
| Open - Opening Hours | Monday - Friday : 24 hours Saturday : 24 hours Sunday : 24 hours |
| Staffing Level | Part Time |
| Staffing - Note | Only Booking Office staff at this station |
| Staffing - Opening Hours | Monday - Friday : 06:40 - 15:00 Saturday : 06:40 - 15:00 Sunday : 09:10 - 16:45 |
| Closed Circuit Television | Yes |
| Staffed Information Point | No |
General Services Information
| Customer Service - Alternate Minicom Number | 0845 604 5608 |
| Customer Service - Alternative Email Address | Customer.relations@northernrail.org |
| Customer Service - Email Address | Customer.relations@northernrail.org |
| Customer Service - Fax Number | 0113 247 9059 |
| Customer Service - Main Telephone Number | 0845 00 00 125 |
| Customer Service - Note | Accrington station is served by:
|
| Customer Service - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Customer Service - Postal Address | Leeds, LS1 2BU |
| Customer Service - Url | Http://www.northernrail.org |
| Left Luggage | No |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Main Telephone Number | 0845 00 00 125 |
| Lost Property - Note | Please contact Customer Relations on 0845 00 00 125 |
| Lost Property - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Lost Property - Postal Address | Leeds, LS1 2BU |
| Tele Sales | No |
| Train Tracker Number | 0871 200 4915 |
Facilities & Services
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| First Class Lounge | No |
| Post Box | No |
| Seated Area | Yes |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones - Exists | Yes |
| Telephones - Usage Type | Cards And Coins |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| Waiting Room | Yes |
| Waiting Room - Note | Waiting room available during booking office hours, and shelter at all times |
| Web Kiosk | No |
| Wi Fi | No |
| Wi Fi - Note | Find WiFi Hotspots around Accrington station |
| Women Only Waiting | No |
Ticket Buying and Collection
| Oyster Pre Pay | No |
| Penalty - Note | Penalty Fares do not apply when travelling from Accrington station. |
| Prepurchase Collection | No |
| Ticket Counter | No |
| Ticket Machine | No |
| Ticket Machine - Self Service | No |
| Ticket Office - Opening Hours | Monday - Saturday : 06:40 - 15:00 Saturday : 06:40 - 15:00 Sunday : 09:10 - 16:45 |
Accessibility
| Accessible Booking Office Counter | No |
| Accessible Booking Office Counter - Note | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Accessible Car Park Equipment | No |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Taxis - Note | contact Customer Relations 0845 00 00 125 |
| Accessible Ticket Machines | No |
| Customer Help Points | No |
| Disabled Parking | No |
| Helpline - Alternate Minicom Number | 08456 045 608 |
| Helpline - Email Address | Assistance@northernrail.org |
| Helpline - Fax Number | 0113 247 9059 |
| Helpline - Main Telephone Number | 08456 008 008 |
| Helpline - Note | We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
| Helpline - Opening Hours | Monday - Saturday : 08:00 - 20:00 Sunday : 09:00 - 17:00 |
| Helpline - Postal Address | Leeds, LS1 2BU |
| Helpline - Url | Http://www.northernrail.org |
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note | No designated area is provided. The station front may be used for set down purposes. |
| Induction Loop | Yes |
| National Key Toilets | No |
| Ramp For Train Access | Yes |
| Staff Help Available - Concurrent Assisted Wheelchair Passengers | 1 |
| Staff Help Available - Opening Hours | Monday - Saturday : 06:40 - 15:00 Sunday : 09:10 - 16:45 Monday - Friday : 06:40 - 15:00 Saturday : 06:40 - 15:00 |
| Step Free Access - Coverage | Whole Station |
| Step Free Access - Note | Leeds/Colne platform : step free access from Paxton street up steep 50 metre ramp with handrail or past the casrpark and a shallower ramp. Preston platform : step free access up gently sloping footpath from Eagle Street. Ticket office is on Leeds/Colne platform, with stepped footbridge between platforms comprising of 25 steps up and 24 steps down with rest platforms . |
| Sublocation - Booking office - Bicycle Access | No |
| Sublocation - Booking office - Fixed Ramp Coverage | No |
| Sublocation - Booking office - Id | 4613 |
| Sublocation - Booking office - Level Access Coverage | No |
| Sublocation - Booking office - Name | Booking office |
| Sublocation - Booking office - Stepping Distance To Platform | No |
| Sublocation - Booking office - Sublocation Code | TOF |
| Sublocation - Booking office - Wheelchair Access | Yes |
| Sublocation - Platform 2 - Bicycle Access | Yes |
| Sublocation - Platform 2 - Fixed Ramp Coverage | No |
| Sublocation - Platform 2 - Id | 4615 |
| Sublocation - Platform 2 - Level Access Coverage | No |
| Sublocation - Platform 2 - Name | Platform 2 |
| Sublocation - Platform 2 - Note | Trains for Preston-Blackpool |
| Sublocation - Platform 2 - Stepping Distance To Platform | No |
| Sublocation - Platform 2 - Sublocation Code | PL2 |
| Sublocation - Platform 2 - Wheelchair Access | Yes |
| Wheelchairs Available | Yes |
| Wheelchairs Available - Note | A railway wheelchair is available at this station |
Transport Links
| Airport | No |
| Bus Services | Yes |
| Bus Services - Note | Busline 0871 200 2233 Replacement transport pick up point outside Imperial Hotel at bottom of slope on platform 1 to the left. |
| Car Hire | No |
| Car Park -1 | No |
| Car Park -2 | No |
| Cycle Hire | No |
| Cycle Storage | No |
| Cycle Storage - Cctv | No |
| Cycle Storage - Sheltered | Unknown |
| Metro Services | No |
| Minimum Connection Time | 5 |
| Port | No |
| Rail Replacement Services - Note | Replacement coaches will pick up/drop off 50 yards away from the Imperial pub at the bus stop on blackburn road |
| Taxi Rank | Yes |
| Taxi Rank - Note | Outside the station at bottom of ramp |