Contact Directory

General Customer Helpline

(for comments / complaints / queries)
Tel: 0845 000 0125
Fax: 0113 247 9059
Text: 0845 604 5608
customer.relations@northernrail.org

Telesales & Bookings

www.qjump.co.uk
Tel: 08457 000 125

Careers

Did you know that you can view and apply for all of Northern's current vacancies online? Visit our Careers section here.

www.northernrail.org/northern/careers
Email: recruitment@northernrail.org

Access/Disabled Information & Cycle Assistance

Tel: 0845 600 8008
Text: 0845 604 5608
assistance@northernrail.org

Lost Property

lost.property@northernrail.org
Tel: 0870 602 3322

Fares & Service Information

www.nationalrail.co.uk
Tel: 0845 748 4950
Text: 0845 605 0600

Press Office

Tel: 01904 568670 or 01904 568652
press.office@northernrail.org

British Transport Police

Tel: 0800 405040

Postal Addresses

Customer Relations
Northern Rail, PO Box 208, Leeds, LS1 2BU

Northern Rail Ltd.
Northern House, 9 Rougier Street, York, YO1 6HZ
Tel: 0870 000 5151

Passenger Focus
FREEPOST, (RRRE-ETTC-LEET), PO BOX 4257, Manchester, M60 3AR
Tel: 0845 3 022 022